Terms & Conditions

Last updated 12th Jan 2022

2 Drive Safe Rider & Driver Training is committed to providing all of our clients with exceptional service and training. Instructors reserve the right to stop any training, assessment or testing in the interests of Health and Safety. In this case, it will be at the instructors discretion as to whether the rest of the session is forfeited or can be re scheduled.

By booking your appointment you are confirming that you understand and agree to the terms and conditions on this page, cancellation policy and disclaimer.

Covid-19

Please check our Covid 19 restrictions and requirements for the different Traffic light levels here.

Motorcycle Training (including Ride Forever, CBTA & BHST)

Basic Handling Skills tests and training: 2 Drive Safe will provide a motorcycle for the training and basic handling skills test free of charge. This is a geared bike. If you want, you may bring your own motorcycle (it must be registered as a motorcycle, not a moped) that is over 50cc and more than 2kw power per tonne. This can be a geared or non geared bike, but must have a current WOF, vehicle licence registration and be in a road legal state at the time of course (working lights etc). Responsibility for bringing your bike to the training ground rests with the individual.

When attending a BHST you need to ensure you have covered arms (long sleeve jumper or jacket), legs (denim jeans preferred) and sturdy footwear that covers your ankles. You may still be charged if you do not comply.

Course (Ride Forever & CBTA) participants must provide their own motorcycle that has a current WOF, vehicle licence registration and be in a road legal state at the time of course. If needed, you can hire a motorcycle from 2 Drive Safe. Riders must have a current NZ Driving Licence of the correct class level that entitles them to ride the motorcycle and be legally entitled to ride on NZ roads. Riders must have appropriate safety gear including motorcycle helmet, gloves, jacket, pants and boots. All legal speed limits and road rules must be complied with whilst undergoing training and assessment. Any offences committed will be the responsibility of the rider and we recommend the riders motorcycle is insured for at least Third Party cover. Riders should be drug and alcohol free when presenting for training or assessment. 2 Drive Safe & their instructors reserve the right to refuse training to anyone not complying with the above. If this happens you may be charged for the training and / or assessment.

Course Certificates for BHST & CBTA: Please ensure you give us the correct information to enter on your completion certificate (full legal name). If a certificate needs to be replaced because of incorrect information supplied or due to being lost or misplaced by the student there will be a $20 replacement charge. This covers the cost of the replacement certificate and admin fees.

Driving Lessons

In your own vehicle: Students must ensure that their vehicle has a current WOF and vehicle licence and is fit for use on the day of the lesson. We would also prefer to get into a clean vehicle and reserve the right to refuse a lesson if the vehicle is not clean and fit for use. If this happens you may be charged for the lesson. Any offences committed will be the responsibility of the driver and we recommend that your vehicle be insured for at least Third party cover. If you do not have insurance you must notify the instructor on arrival. In this case 2 Drive Safe may conduct the lesson in the instructors vehicle that is available at the time.

Block Bookings

Block bookings enable our instructors to count on future work so we offer a discount on the normal session price.

When making a block booking/ package of lessons, please note these must be taken within 3 months of the purchase date. You will forfeit any monies paid or sessions not taken after this period(unless a valid reason can be given i.e. broken arm, relocation etc).

If you make a block booking and are unable to complete the remaining sessions during this period you must notify us by email bookings@2drivesafe.com immediately with the reason. If we decide to offer a refund it will incur an admin fee of $39 and any sessions taken will be calculated at the full single session price before any refund is given.

Defensive Driving Courses

Refunds for cancellations will only be made if we receive notification of cancellation at least 7 business days prior to commencement of your course and will incur an admin charge. For full details, please refer to the Defensive Driving Course terms and conditions:

  1. Available to all those on a learner, restricted or full Licence (Class 1). 
  2. Students on their learner licence, will need to have enough driving experience and confidence to drive safely for an hour during the practical drive assessment.  
  3. Courses are only presented in English. 
  4. Each of the four classroom sessions must be attended in order from session 1 to session 4. No sessions can be missed.  
  5. Arrive in the classroom sessions at least 10 minutes prior to the start time, bring your Driver Licence to confirm your identity, and a pen. If you arrive late the tutor may not allow you to enter the class.
  6. Between classroom sessions there are some preparation tasks to be completed. These must be completed before the start of the next session or you will not be allowed to start that session. In which case you will be transferred to the next suitable course at no further cost.
  7. No refunds will be given once you have started a course.
  8. The online portion (eDrive) of the course works best on a desktop or laptop computer. It must be completed prior to the in-car drive.  
  9. The 1-hour practical drive MUST be completed within 60 days of completing the fourth classroom session.  
  10. The drive is completed in your own vehicle and you must ensure that your vehicle is road legal with a valid registration and WOF and be of a WOF standard at time of lesson, for example the brake light and indicators must operate. Failure to meet this requirement will result in a booking cancellation. You will be required to re-book within the original 60 day period and pay a re-booking fee of $80
  11. While using your personal vehicle for the practical drive, insurance is your own responsibility.   
  12. For your practical drive you must bring your valid licence, corrective eye wear (if required as a condition on your licence) and appropriate closed shoes. Failure to meet any of these requirements will result in a booking cancellation. You will be required to re-book within the original 60 day period and pay a re-booking fee of $80
  13. A support person or translator has the option to attend the drive to support you. The support person must not provide input into the practical driving session and should avoid speaking unless absolutely necessary. 
  14. You may not have any other passengers (e.g. children or infants) in the car as they may distract you from driving. 
  15. You must book the practical drive as soon as possible after your fourth classroom session to ensure you are booked prior to the 60 day expiry, as bookings are subject to availability. This is usually booked at the end of session 4 with the instructor
  16. The 60 day period for practical drive completion can only be extended by NZ Transport Agency Waka Kotahi. @ Drive Safe Rider & Driver Training(as authorised providers for AA Driver Training) is not authorized to extend the 60 day period without approval from Waka Kotahi NZTA. If you cannot complete the practical drive within the 60 day period, you will need to re-sit a full course and incur the full course booking fee. 
  17. You cannot transfer between the course of a 2 Drive Safe tutor and either an AA tutor or another independent tutor. All course transfers must be done through the original booking method. 
  18. Vouchers cannot be exchanged in part or full for cash.They must be used before their expiry date.
  19. All offers are subject to change and notice thereof will be provided online.  
  20. All course bookings are customer specific and are non-transferable.  
  21. In the event of a necessary change or cancellation by 2 Drive Safe Rider & Driver Training, we will where possible organise a transfer to a course and date for you to attend. 
  22. Any cancellations or changes to your course must be made at least 7 business days prior to the commencement of your booking.
  23. If you cancel your course within 7 business days of your course date, your booking will be non-refundable.
  24. Any cancellations or changes to your practical drive booking must be made directly with your course tutor at least 24 hours prior to the commencement of the booking.  
  25. If you cancel more than 24 hours prior to the commencement of your practical drive booking, you can re-book with your course tutor without incurring an additional cost to re-book.   
  26. Any cancellation or changes to the confirmed time, date and/or agreed location within 24 hours prior to the commencement of your booking for the practical drive, will require a new booking with a re-booking fee of $80
  27. If you fail to arrive for your practical drive booking, or are more than 10 minutes late, you will forfeit the booking. You will be required to re-book and pay a booking fee of $80
  28. 2 Drive Safe Instructors reserve the right to terminate the practical drive if at any time during the booking:  
    • You engage in any behaviour that your instructor determines is reckless; or  
    • You fail to comply with reasonable instructions or directions from the instructor; or  
    • Your instructor has assessed your driving skills/competence and deemed you to be unfit/unsafe to drive; or  
    • You show any signs of impairment that will impact your ability to drive safely.  

If your practical drive is terminated for any of the above reasons, you will need to re-book and pay a booking fee. 

  1. To complete the practical drive you must drive at a level of competence similar to that of a licence test. If you drive in a way that would cause an immediate fail error or more than 2 critical errors your drive will not be deemed successful and completion certificate withheld. To complete the course you will be required to re-book the practical drive and pay a booking fee of $80
  2. Workbooks. These are the responsibility of the student to fill in during class and keep safe. They must be presented to the instructor at the practical Drive. If books are lost they can be replaced at a cost of $65 and any missing work must be brought up to date before the practical drive can take place.
  3. Course Certificates: Please ensure you give us the correct information to enter on your completion certificate (full legal name). If a certificate needs to be replaced because of incorrect information supplied or due to being lost or misplaced by the student there will be a $80 replacement charge. This covers the cost of the replacement certificate and admin fees.

Fleet Training

In your company vehicle: drivers must ensure that their vehicle has a current WOF and vehicle licence and is fit for use on the day of the lesson. We would also prefer to get into a clean vehicle and reserve the right to refuse a training session if the vehicle is not clean and fit for use. If this happens you may be charged for the training. Any offences committed will be the responsibility of the driver and we recommend that your vehicle be insured for at least Third party cover. If you do not have insurance you must notify the instructor on arrival. In this case 2 Drive Safe may conduct the lesson in the instructors vehicle that is available at the time.

Ride Forever Courses

Only two Ride Forever courses can be taken per year with ACC funding (except Gold courses which are only one per year). If anyone wishes to participate in more then they will need to pay the full course price (excluding booking fee).

All coupons expire within six months from date of issue, and cannot be used in conjunction with any other offer.

ACC may use your email address to contact you for a brief, optional and anonymous survey asking how useful the course was for you and how it could be improved.

Ride Forever Rego Cashback

The Motorcycle Rego Cashback programme is back. From 1 November 2021 to 30 June 2023, Ride Forever and ACC offer experienced riders, who are eligible, $200 cashback on their motorcycle rego. To be eligible you must:

  • live in New Zealand
  • have held a full New Zealand class 6 licence for two years or more
  • have completed one Ride Forever Gold course – starting from 1 November 2021
  • not be part of the existing Cashback programme running from 1 July 2020 and 30 June 2021. If you are part of the programme, you can apply again after 1 July 2022.
  • complete the online application form
  • upload a photo of your current registration label.

    Full details can be found here: https://www.rideforever.co.nz/cashback

    FAQS: https://www.rideforever.co.nz/cashback

    T&Cs: https://www.rideforever.co.nz/coaching/cashback-terms-and-conditions/

    Adventure Riding

    Marlborough District Council offer a Local subsidy ($50) for local riders who do an adventure course, but the user must also participate in a future Ride Forever Course ( which is fully subsidised) in the following 12 months. This is monitored by MDC and you will be invoiced for the subsidy if you do not also take the Ride Forever Course.

    You are responsible to ensure that you have a means to recover both yourself and your bike in the event of a break down or crash or you are unable to complete the adventure training.

    Your bike needs to be suitable for this type of training: ideally at least 80% road and 20% off road. If you’re unsure, please get in touch with us.

    Refunds

    In certain circumstances, clients may be eligible for a refund.

    Unfortunately, if you paid for your training using a credit/debit card then the maximum refund will be what you paid minus the processing fees (currently 2.9% + $0.30). For example, if your training cost $199 and you paid via credit/debit card, the maximum refund you are eligible for is $192.93 [ 199 – (199*2.9%) – 0.30 ].